Crush the Rush with Ping Agent

Ping Agent uses Arria NLG AI Game changing Natural Language Generation technology where Human [Hu] + AI powered Ping Agents take 100% of your calls out of the store. Human Agents handle the most critical aspects of the order process while AI automation does the rest, providing the best customer experience possible. Even better, Ping Agents are trained to upsell, so you can maximize profitability on every order.

Crush the Rush with Ping Agent

Ping Agent uses Arria NLG AI Game changing Natural Language Generation technology where Human [Hu] + AI powered Ping Agents take 100% of your calls out of the store. Human Agents handle the most critical aspects of the order process while AI automation does the rest, providing the best customer experience possible. Even better, Ping Agents are trained to upsell, so you can maximize profitability on every order.

Enjoy Peace of Mind & Drive the Bottom Line

Increases Average Ticket

Decreases Ideal Food Costs

Maximizes Profitability

Over 2,000 Stores and Counting…

Because Ping Agents don’t have to worry about meal production, they can focus 100% of their attention on the customer providing an attentive, personalized meal ordering experience every time.

With Ping Agent, we remove the distraction from the store and integrate directly with your OLO so your team can start digitally shoulder surfing even before the order ends and get meals out the door faster!

 

Because Ping Agents don’t have to worry about meal production, they can focus 100% of their attention on the customer providing an attentive, personalized meal ordering experience every time.

With Ping Agent, we remove the distraction from the store and integrate directly with your OLO so your team can start digitally shoulder surfing even before the order ends and get meals out the door faster!

 

Ping Agent is the Perfect Partner for Load & Go

Key Benefits

  • Optimize average ticket to maximize profit
  • Drive down Ideal Food Costs (IFC)
  • Improve Ideal Labor Costs (ILC)
  • Enhance Delivery on Time (DOT)
  • Optimize Answer on Time (AOT)
  • Coupon optimization with Ping Analyst
  • Ping Analyst daily reporting

 

Watch Ping Agent in Action

Discover the Power of Ping Agent

Watch this video to see how Ping Agent takes calls out of the store, so you can focus on making pizzas.

Watch Ping Agent in Action

Discover the Power of Ping Agent

Watch this video to see how Ping Agent takes calls out of the store, so you can focus on making pizzas.

Hear from these Leading Franchisees

  • Pat Farmer, Legacy Pizza
  • Shane Casey, North County Pizza & DFA Chairman
  • Emily Elwell, D & E Pizza
  • Dan Hosseini, SoCal Pizza

Hear Ping Agents in Action

Listen to these actual Ping Agent Calls in English and Spanish!

Hear Ping Agents in Action

Listen to these actual Ping Agent Calls in English and Spanish!

Training & Continuous Improvement

Ping Agents are continuously trained via a Learning Management System that was created in partnership with Domino’s Expert Franchisees to share Domino’s values, culture, and customer service standards.

Training & Continuous Improvement

Ping Agents are continuously trained via a Learning Management System that was created in partnership with Domino’s Expert Franchisees to share Domino’s values, culture, and customer service standards.

Crush the Rush with Ping Agent

For immediate assistance:

United States & Canada | 1(855) 211-1301 | pingsales@arria.com

International | +972 (50) 291-4671 | ayal.cohen@arria.com