Crush the Rush
Ping Agent uses AI agents and data powered live agents to take calls out of the store and ensure that 100% of calls are answered within 2 rings. This allows your team members to focus on making pizzas and handling in-store customers.
A Personalized Call Experience Starts with the Data
Ping Agents have instant access to the Ping Database, which has access to a customer’s Domino’s order history, relevant coupon offers, local weather and other variables. This allows them to make personalized upsell suggestions and to provide an exceptional customer experience. Just like before, when you knew every customer by name and what they loved.