BUSINESS FIRST PROGRAM INCLUSIONS
Business First is a monthly subscription service that supports the NuSutus Business Central® hardware and phone software.
View Terms (Master Agreement, Service Level Agreement)
It includes the following:
- Proactive management including monitoring, reporting and repairing your networking, hardware and software issues.
- Emergency response such as remote support service and program configuration.
- Assistance provided by expert engineers and an experienced support team.
- Extensive library of professionally recorded messages.
- Message topics include greetings, specials, event specific promotions, operations and many more plus custom messaging.
- Periodic recording sessions scheduled throughout the year.
- Access to a continually updated library of engaging self-service training videos.
- Step by step processes to walk you through complex tasks such as troubleshooting.
- Newsletters with handy tips, training refreshers and product alerts.
- Provision of licenses to enable utilization of software.
- Software updates, upgrades and integration of new features.
- Implementation of security fixes.