NuCSR is your cashier in the cloud. It takes orders automatically when customers call in to your restaurant using AI-human hybrid technology, combining the intuition of humans with the data-driven rigour of AI.
AI never rushes through a call and ensures appropriate upselling, customized to their order.
The less time staff spend on the phone, the more they can focus on the restaurant.
They can! Simply say, I’d like to speak to someone or “human” and a human will come on. It’s that simple.
Absolutely. We’ve partnered with Google to get dialects in over 200 countries that allows us to create an amazing experience no matter how you speak in English.
To speak to a manager, as soon as you’re talking to the AI, you can tell him/her to connect you to a manager and it will automatically connect you to the store’s location.
Mistakes happen in our industry and we strive to learn from each one. With the help of AI, we’ve been able to dramatically reduce human error to less than .5% of total orders. When there’s an issue, our support hotline is available to remedy the situation and appropriately provide credits to your account.
The AI detects if the customers delivery address is outside of the stores range. Him/Her will let the customer know that they are out of range.
The solution is fully PCI Compliant! Payments are taken via the AI and it handles all of the error handling as well. Payments are automatically submitted via OLO and received the same way OLO payments are received.
Number: 1-855-211-1301 Opt.2
Hours: 6am – 5pm PST
Days: Open Monday through Friday
After Hours: A voicemail inbox is monitored by our support team outside regular business hours to provide assistance during major outages. All other voicemails will be returned the next business day.