Thank you for choosing Ping Agent. We’re excited to bring this dynamic, call-center solution to
your stores and want to ensure that you have a great onboarding experience. If you have any
questions or feedback, please reach out to us at firstname.lastname@example.org
To complete the Ping Agent onboarding process, please follow these 4 easy steps:
2.2 Helpful Hints and FAQs
Please read through the helpful hints and FAQs below to ensure the smooth rollout of Ping Agent to your store and with your team.
Download and Share the Onboarding Document With Your Team Members
4.1 Why is this important?
The laptop needs to be connected to the network so that the PFOS Polling software can retrieve the data needed from Pulse to support Ping Agent.