We provide turnkey business solutions to help you manage your phone based orders, access unprecedented customer insights and improve your operations. Our hardware is more than just a phone system and when paired with our adaptable software you can deliver an exceptional customer experience every time that is:
- Innovation driven
- Centrally managed
- Adaptable and customizable
- Locally responsive
The platform combines flexible technology to offer multiple features including advanced messaging options, call recording, customized reporting, Live Coach, and remote fleet management. Other operating systems such as alarms, security cameras and POS are able to to plug-and-play seamlessly to allow for fully integrated business operations.
Gather Business Intelligence
- Gain a complete picture of your customer’s phone experience and overall business performance.
- Use comprehensive analytics to track and understand customer behaviour.
- Make informed and intelligent business decisions with regards to marketing, labor and operations.
Optimize Your Marketing
- Engage with your prospective customers over the phone and differentiate yourself in a competitive retail market.
- Deliver a unified brand experience to your customer with professional messaging and well trained staff.
- Adapt quickly to changing conditions, trends and events so you remain relevant to your audience.
Manage Business Operations
- Make data driven decisions with knowledge gained from real time alerts and reports that give you up to the minute insight into your operations.
- Precisely allocate labor and efficiently manage your team during periods of fluctuating call volume.
- Encourage more efficient staff.
The Supporting Hardware & Infrastructure