7. Communication and Transmitted Content
NuSutus reserves the right to contact you using, but not limited to, email, phone, instant message (SMS or Internet), post, fax, web page to communicate information about this Agreement, Business First, Business Central Hardware support and new offers.
Any Content, is and will be treated as non-confidential and non-proprietary unless otherwise noted. Anything you transmit or post may be used by NuSutus and affiliated Third Party Vendors for any purpose, including, but not limited to, reproduction, disclosure, publication, broadcast and posting. Furthermore, NuSutus is free to use this Content for, but not limited to, the development, manufacture and marketing of products and services.
Any Content that has been transmitted to the Cloud, for example CMS, can not be deleted upon termination of this Agreement and the rights reserved by this Agreement remain in effect.
8. Backup of Business Central Data
You accept responsibility for backing up the data stored locally on the Business Central Hardware.
You acknowledge that NuSutus provides a method to backup locally stored data, excluding call recordings, but we do not warrant or guarantee that this backup is complete, valid or usable in all cases.
You acknowledge that we make reasonable efforts to protect data stored in the cloud such as call recordings and call records, but that we do not guarantee that the data will available, correct, accurate or valid. In the event that we can not restore or repair this data, your Business Central Hardware contains a second copy which can refresh all data into the cloud. However, if your unit has lost data due to replacement or service then this data may be permanently lost.
You may request a copy of all call records uploaded to the cloud once per year for the purpose of performing a backup by contacting firstname.lastname@example.org
You acknowledge that the Business Central can be accessed using, but not limited to, PPPoE, VPN, XMLRPC API, CMS Jobs, SSH shell, SMTP and Secure SMTP, FTP, DNS, Samba, HTTP/HTTPS, IMAP, SIP, IAX, rsync, NTP, DHCP, ATFTP. If you wish to guarantee disablement of access, you must unplug the Internet connection and provide physical protection from plugging any device into the Business Central.
You agree that the installation of this system should be monitored for changes which could cause unintended access to information or devices connected to the NuSutus equipment. It is your responsibility to periodically perform these checks.
You acknowledge that, at the time of configuring the Business Central Hardware for your order, NuSutus may enable certain features which allow remote access to your unit and NuSutus does not warrant or guarantee that third parties cannot intercept your information.
You accept responsibility for maintaining confidentiality for all End User passwords by choosing a password that is at least 8 characters using at least one uppercase letter, one lowercase letter, one number and one non-alphanumeric character.
You acknowledge that the Business Central Hardware can be accessed over the Internet by using using accounts locally stored on the Business Central, remote accounts stored on CMS Servers and by way of physical access using the Temporary Reset Password account.
10. Call Recording
You are responsible for determining the local laws. If you request us to enable call recording, it is at your own risk. We will not take any liability for legal compliance with the local laws
You authorise us to listen to call recordings
We will not act upon any content that may have legal issues
11. Call records
Any call which originates from, terminates to, or connects through the System may identified by any information available. This includes, but is not limited to, duration, start time, end time, caller number, caller name, type of service, originating location/equipment/number, terminating location/equipment/number, System messages played and any DTMF sent or received.
These call records may be synchronized from the System to the Cloud and viewed by any NuSutus employee, partner or contractor.
NuSutus may use this data to change and develop new products and services. We may contact you regarding this research and development, but in no way are you entitled to any compensation resulting from this activity.
We will not share this data with anyone unless you grant verbal or written permission.
12. Personal Information
We collect personal and company information through billing and use of our Services. You agree that NuSutus may use this information to collect payment, market and develop new products and services.
We collect information about the equipment which is attached to your Business Central Hardware. We use this information to provide support and improve our quality of service for your Business Central Hardware and Services.