BUSINESS FIRST PROGRAM INCLUSIONS

Messaging Library

  • Extensive library of professionally recorded messages available.
  • Message topics include greetings, specials, event specific promotions, operations and many more.
  • Periodic recording sessions scheduled throughout the year.

Best Practices Program & Training

  • Access to a continually updated library of engaging self service training videos.
  • Step by step processes to walk you through complex tasks such as troubleshooting.
  • Newsletters with handy tips, training refreshers and product alerts.

Concierge Support Service

  • Comprehensive installation process managed by expert engineers and an experienced support team.
  • Emergency response including remote support service and program configuration.
  • Proactive management including monitoring, reporting & repairing.

Software Licensing, Renewals & Upgrades

  • Provision of licenses to enable utilization of software.
  • Software updates, upgrades and integration of new features.
  • Implementation of security fixes.

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Click To View Sample Daily Report:                                                                                                                                  Click to View Sample Newsletter:

Sample Newsletter

  • For Master Agreement and Service Level Agreement see: Terms